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We will be closed Thanksgiving week and will reopen on November 30th. Orders submitted during this time will be processed after we reopen.
ORDER TOTAL DOES NOT INCLUDE SHIPPING CHARGE!
IF YOU WANT TO KNOW THE ESTIMATED SHIPPING/HANDLING COST FOR ITEMS BEFORE ORDERING THEN CONTACT US FOR A QUOTE OR PUT IN THE INFORMATION BOX ON THE ORDER THAT YOU WOULD LIKE AN EMAIL BEFORE PROCESSING. WE WILL NOT EMAIL OR CALL WITH THE SHIPPING/HANDLING COST BEFORE PROCESSING. Live and perishable items are sent by UPS 1 or 2 day unless in the state of Florida then it will be ground depending on weather conditions (Live Rotifers). Dry goods are normally sent by UPS ground or mail. Algae Disks are usually sent by Priority Mail we only ship the mail out on the Thursday of each week. When we need to use heat packs or ice packs or insulation for live items then a .85 charge will be added for each packing item used. The CA-BSH1 has special boxes and packing needed and a charge of $4 is applied to order total. YOUR CREDIT CARD WILL NOT BE CHARGED BY THE WEBSITE AT THE TIME OF PLACING THE ORDER WE WILL PROCESS THE CHARGE WHEN THE PRODUCTS ARE AVAILABLE AND THE ORDER HAS BEEN BOXED. AT THIS TIME THE SHIPPING COST WILL BE CALCULATED AND ADDED TO THE TOTAL OF THE INVOICE.
All prices are FOB Dade City, Florida unless specified. Larger items may be drop-shipped from distributors or manufacturers to help save you additional shipping costs. Most items are sent by ground UPS. One, two and three day service available upon request or required when we ship live or frozen material. Items over 150 lbs or over 130″+ (girth + length) must be sent by truck (note any or all of our freight discounts with truck lines are passed on to the customer). You must provide a street address or physical location and phone number. Items cannot be shipped by truck to a P.O. Box. Mail is also used and especially good for Pacific Ocean customers. Airline shipments subject to delivery and document charges.